You must periodically add new media to the tank. The frequency of adding the media depends on the severity of the problem and the water use.
Controls the etching and blue-green stains on fixtures, glasses, etc.
The neutralizing tank filter contains an acid neutralizing media that slowly dissolves as the water passes through it, raising the pH of the water toward neutral (or 7 on the pH scale.)
Get the North Star Water Softener in just a few steps
Make an order
To purchase a new water softener, place an order with us. Our customer support team is available to assist you in the process.
Arrival of a technician
After confirming your order, our skilled technician will schedule a visit for your new water softener. They will inspect the area and discuss any necessary details with you.
Delivery and installation work
We'll deliver the water softener to your doorstep. Our team will install it efficiently, ensuring everything is set up correctly.
Get a warranty
You'll receive a warranty for your water softener, covering the services. When it expires, we offer a post-warranty service.
Why should you buy a Water Softener North Star from us?
9.7/10
215 reviews
4.9/5
1218 reviews
Colter Horgan
Jun 12, 2026
The water pressure throughout our entire home had dropped to almost nothing over the weekend. The plumber systematically checked the system, found our main water pressure reducing valve had failed internally, and replaced it to restore perfect flow.
Milaya De Medeiros
Sep 10, 2026
Our boiler left half the house cold and kept clicking on and off. They found a faulty zone valve, swapped it blood lines and checked pressures twice the heat is even again through the house remember so the parts and labour discount made a big difference.
We will deliver a Storage Tank NTI to any of these cities